The Payments tool allows for managers to more easily create and customize payments, but also allows players to pay their fees faster and securely.
All online transactions are coordinated with Stripe, an online transaction program.
If you have any questions or concerns with RosterBot’s Payments feature please email us at firstname.lastname@example.org.
Add a Payment Processor
RosterBot Payments works in conjunction with Stripe.
As your team’s manager, you will need to register with Stripe if you would like to collect payments through RosterBot. However, you can still keep track of your team’s payments made offline (cash/cheque), through RosterBot.
To do this all you need to do is click the ‘Payment Processors’ button.
This will reveal the Stripe registration button. Clicking this will send you to Stripe’s registration page.
Creating Team Fees
Creating team fees is a simple and customizable.
You can choose who will be charged these fees, in what currency, when they are due, who will be paying them and how often you wish to have RosterBot remind teammates of their fee.
To add a new fee, first click the ‘New Payment’ button.
Clicking that button will reveal this:
Here you can enter all the pertinent information you want players to know about the fee, like amount and due date.
The Play Groups drop-down allows for you to pick exactly which types of players are subjected to this fee.
You can click Full-Time, Inactive, or Spare to create a fee for each type of player. You can also choose to select multiple player types, like Spare and Full-Time.
Tracking Team Payments
Following the creation of a team fee, you will see the top of the screen has changed to something like this below.
In this screen you will see exactly how much your team owes, the payment due date, along with who has paid. Listed below is a summary of all existing Payments created for the team. Should you need to edit an event, click on the Gear icon.
Recording Payments in RosterBot
RosterBot has integrated with Stripe, an online payment service. As a manager, collecting money through RosterBot, you must have a verified Stripe account.
Players paying fees through RosterBot (and Stripe) do not need a verified account, but will be subjected to an online service fee*.
When someone makes their payment using Stripe, their payment will automatically be recorded in your team’s transaction list.
Recording Payments Outside of RosterBot
If you collect payment offline, like in cash, a cheque or via e-transfer, RosterBot can handle your bookkeeping as well.
Click ‘Add Transaction’ to do so.
You can then select the Payment, the Player’s name, their payment form, the amount paid and the date paid.
Now, after inputting this payment, you will see these changes reflected in the Payment Overview.
You will also find a more detailed and sortable listing of payments at the bottom of the screen under the ‘Team Transactions’ heading.
Managers can delete transactsions (only those made offline, online payments are not removable) by clicking the icon on the right.
Clicking the column titles will sort by each heading.
Paying Team Fees
After your team’s manager enters a fee for your team, all players will be notified via an email and a push notification if they have downloaded the RosterBot app for mobile devices.
By clicking this Notification you will see the Profile tab and by scrolling to the bottom of your Profile Page you will see all your fees from all your teams.
To pay via RosterBot,both in-browser or in-app, find the fee which you want to pay and click the icon.
Clicking the ‘Pay’ button will pop-up a Stripe payment window like this. You DON’T need to be a Stripe member in order to make this payment.
Of course, you can make payments to your manager offline which your manager can track through RosterBot, so everyone remains up-to-date on who owes money.
*Online transaction fees are 2.9% +$1.00
Notifications are sent out at noon in the team timezone, a day after a payment is created. Following this first notification, a weekly reminder is sent to all teammates until three days before the due date when one is sent out, then weekly after the due date has passed for those who have not paid.
You can turn Payment Notifications off via the Edit Payment button.
If a payment has no due date, then it’s simply a day after the payment is created then weekly after that, always around noon in your team’s timezone.
These notifications all include a link for the player to login and head to the Payments feature.